Landscaping in Winnipeg

Our Winnipeg Landscaping system begins with an in depth customer consultation which is an interactive process between us and the landscaping client from the minute the consultation begins through to the completion of the landscaping project.

We follow a 6 Step Landscaping Project System which  creates an environment that develops trust, generates vision and design, resulting in customer satisfaction and excitement about their landscaping project and the transformation of their outdoor living space!

1. Initial Visit

We start with our first visit where the customer lays out their vision and idea for the project they have in mind. We believe in having an upfront discussion about every facet of the job to ensure no detail or process is missed or hidden. 

• Materials/Choices/Product Knowledge
• Timeline/Scheduling 
• Design Options
• Equipment/Logistics
• Budget
• Scope/Size

When laying out the landscaping project, we explain and walk through all of the materials being used and how they come together to build their project. Jobs involving sod, soil, mulch and rocks have numerous stages and considerations along the way that are discussed so the client can make an informed decision on everything that will be involved.

2. Estimate

Once the ideas and scope of the project are decided on, we provide the following to all of our prospective clients for them to review:

• Material/Plant Image Portfolio
• Professional Itemized Online Estimate via Email
• Project Blueprint Design and Layout

3. Project Approval

Once the final touches have been made on the Blueprint design, the materials have been chosen, and the customer wants to proceed with their project, our online estimate platform allows the client to officially "approve" the project to allow us to move forward.

To increase trust in our brand, and to have customer's at ease with their decision, we do not force a down payment to reserve an appointment. Once approval has been given, we only charge 50% down 2-3 days prior to the project beginning. This is done to be able to secure orders and deliveries of the materials which must be placed a couple of days ahead of time to guarantee their reservation to arrive on schedule. 

4. Time Line Projection

It's important that each and ever prospective customer actively decides with us when their project will begin. We believe in being flexible as every client's concerns and personal/family schedule is to be taken into account. We work with each client and our existing schedule to formulate a plan that's convenient.

5. Project Start Day

Landscaping Crews, Equipment and Material Deliveries on any project, from small to large, involve logistics for our company and the family we are working with. All attempts are made to be constantly in touch with our clients while we are working on their property. Whether a project takes a few hours, or 3 days, we will be updating our clients on where we are at, incorporating any updates or amendments, as well as projecting the next days activities. Every customer should know as much about their project as the landscapers doing the work. 

6. Completion Walk-Through

At Imagine Lawns & Landscaping Ltd. we hold customer satisfaction in the highest regard. We ask that all clients make themselves available to be at their home for the completion of their project so we can do a Walk-Through and document the final job and touches for complete satisfaction.